Keurig K Duo Troubleshooting - Solved in minutes (2023)

Going to sleep thinking about coffee, and waking up to a freshly brewed cup of the same- what else would a perfect day look like to a caffeine addict? Don’t know about you guys, but this is definitely what keeps me going each day.

And when it comes to coffee, finding the perfect coffeemaker can be the hardest thing to do. However, those of you who have used Keurig coffee brewers surely know how amazing it is. They are not only popular as of now, but have stolen millions of hearts with their top-notch performance for years.

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Even though Keurig has been ahead in the game with their quick brewing, you may face some issues with it from time to time. But don’t be worried because we’re here to save your day! Just by following our quick and easy fixes, you can enjoy your morning coffee with a smile on your face.

Keurig K Duo Troubleshooting

Table of Contents

(Video) Keurig K-Duo Not Brewing Coffee | 100% FIXED - No Tools Required!!!
Keurig K Duo Troubleshooting - Solved in minutes (1)

Troubleshooting 101: How to save your morning coffee

Keurig K Duo Troubleshooting - Solved in minutes (2)

Grounds Remaining in Coffee Cup

Often, when your Keurig K Duo starts to act up, you may find residual coffee grounds on your cup. No one likes coffee grounds floating at the top of their morning coffee, do they? But what’s the solution?

To troubleshoot this problem, simply follow the below steps and you should be done in no time-

  • As the coffee grounds may have accumulated in the exit needles or the entrance needles, you’ll need to clean it right away. For this, use a thin object such as a paper clip or piece of metal wire to clean the K-Cup pod holder’s exit needle. In case you’re confused, look into the user’s manual.
  • Secondly, go ahead and similarly clean the entrance needle.
  • Another reason why your coffee cup has grounds residue could be exceeding the coffee capacity. To avoid this, never fill the machine with more than 15 tbsp for a regular ground coffee and 12 tbsp for decaf ones.
  • If the above steps don’t help, the problem could be the type of grind for the beans. For this, simply shift to a coarse grind for your K-Cup and you should be good to go.
Keurig K Duo Troubleshooting - Solved in minutes (3)

Keurig K Duo Brewing Little Coffee

Occasionally, you may notice that your Keurig isn’t brewing enough coffee and you’re left with only a partial cup. At that moment, there are a few things that should be followed to overcome the problem-

  • Firstly, make sure that there is enough water where it is supposed to be, in the Keurig K Duo’s water reservoir. If there isn’t, fill it up right away.
  • If the water reservoir is removed when brewing, you may end up with little coffee.
  • From time to time, it’s a possibility that the exit needle get clogged with debris and coffee grounds. To fix this, simply clean the exit needle with a wire or so. Do so slowly and carefully without damaging the needle.
  • In case none of them seem to work, go ahead and replace the water reservoir. Once this is done, perform a rinsing brew, keeping the K-Cup pod unattached. This will allow the water line to unclog in a jiffy.
  • Another reason behind partial brews can be a clogged drip stop. If and when this occurs, make sure to remove the filter basket as well as the drawer. Then go ahead and rinse them thoroughly to wash away any residual grounds in the plunger.
  • Failed to fix the issue with all the steps above? The underlying cause could be repeated descaling on your brewer or living at a high altitude. So, what should you do? Call the Keurig customer care center without any delay!
Keurig K Duo Troubleshooting - Solved in minutes (4)

Keurig Won’t Brew at All

Well, even though this sounds like a nightmare to every coffee addict out there, this situation could happen at times. However, like every other troubleshooting issue, we have solutions for this too. Simply pay attention to the steps mentioned and follow them accordingly-

  • Once you have put the K-Cup pod in the K-Cup Pod holder, push down the handle firmly. Make sure that it’s set in place properly. Otherwise, your machine won’t brew.
  • Look at the indicator lights. If the “add water” light seems to illuminate, add water to the water reservoir right away. This might seem silly, but a lot of us tend to make this mistake from time to time. However, be certain about the amount of water being filled. Never exceed the MAX fill line, or else your brewer will start to overflow.
  • In case there’s enough water in the machine reservoir, check whether it’s tightly put into the right spot. Oftentimes, when the water reservoir isn’t placed onto its base firmly, the brewing might stop working.
  • Assuming that the “fill water” indicator illuminates even after refilling the reservoir, there might be issues with the machine itself. In such scenarios, the only way out is to talk to the experts- call the customer service hotline right away!
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Keurig K Duo Troubleshooting - Solved in minutes (5)

Brewing Machine Won’t Switch on or Keeps Shutting Down

Now, this happens to users more often than ever. The reasons behind it are quite silly and easily overlooked, hence the problems. Just make sure to remember to do a few things and you’ll be good to go-

  • To turn on the Keurig K Duo brewer, be sure that you have correctly pressed the OZ or CUPS button.
  • Often, we tend to overload all our appliances with the use of a multi-outlet splitter. This is exactly where we go wrong! When brewing your coffee, always be 100% sure to plug the brewer into its own outlet. Sharing the outlet with multiple appliances will cause damage to the machine and ruin your coffee too. Better to be careful than spend more money on a new brewing machine, right?
  • To ensure energy saving, Keurig K Duo comes with an automatic shutdown feature. They’re designed to turn itself off after 60 seconds of inactivity. In case it seems to be active even after a few minutes, go ahead and call the customer care!
Keurig K Duo Troubleshooting - Solved in minutes (6)
(Video) How to Descale Keurig Duo plus Descale Reset

Water Leakage from Keurig K Duo

Having a bad day isn’t only limited to brewing a bad cup of coffee. When you notice water leaking from your Keurig brewer early in the morning while you have to rush to work, that’s even worse! Do you clean up, check the brewer or run to the office so you don’t lose your job?

Worst possible scenarios aside, we have the perfect solution if and when water starts to leak from your coffee machine-

  • First off, make sure that your water reservoir is seated firmly on the base. As mentioned earlier, this could be a big factor.
  • Check the well underneath your reservoir for any signs of water accumulation.
  • Carefully take the water reservoir out and look for leaks. In case you do find leakages on the reservoir, it’s time to get it replaced. Before you head off to work, make sure to order one from their official website. Well, at least you’ll end up with a perfect cup of coffee once you are home!
  • Given that the reservoir is devoid of any leakage signs, check the gasket line around the puncture needle. If the gasket isn’t lined up in place, your brewer may start to leak. Simply move it down by a quarter inch to seal the place firmly.
Keurig K Duo Troubleshooting - Solved in minutes (7)

Brewer Won’t Heat Properly or Takes Time

Whenever you observe that your Keurig isn’t heating, it’s probably because the water pump is acting up. And as soon as the Keurig brewer detects that water isn’t pumped correctly, it’ll shut itself down for internal protection. To overcome this problem, all you have to do is-

  • Reset your water reservoir. Once this step is done, take out all the water by simply holding the brew button for around 5-10 seconds. Refill the reservoir and try brewing your coffee again.
  • Given that you had your brewer stored in a cold environment for a while, run 3 straight rinses without the K-Cup pod. This is because storing coffee machines in lower temperatures cause the water to freeze inside the brewer. Doing the water rinse will allow your Keurig to warm down and function properly. Unless you do so, you’re pushing the machine at risk of possible internal damage.
  • If none of these hacks work for you, there could be an underlying motherboard problem. Sadly enough, this can’t be troubleshot without the help of a professional technician. So, you know what to do, call Keurig customer support without any delay!

Now that we’re almost at the end of troubleshooting Keurig K Duo brewer, we thought these tips might be useful for you all-

  • Make sure that the paper filter is properly seated flat on the filter basket.
  • Always empty the water reservoir before storage. When transporting it from one place to the other, be certain to do the same.
  • Never forget to store your Keurig K Duo in a cool, frost-free surrounding.
  • Just in case you had it stored in a cold setting, water rinse it a couple of times. And then let it warm down at room temperature for 2 hours prior to use.
  • If you require servicing your Keurig brewer, don’t ever try it at home. Since these are not manufactured to be user-serviceable, it’s always recommended to take them to experts. This way, you can ensure its durability and avoid any internal damage.

So, folks! We’re done and dusted with every troubleshooting nook and cranny we could find for the Keurig K Duo. Hope you have a good day and be blessed with the best cup of coffee!

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FAQs

Why is my Keurig K duo not working? ›

If your Keurig mini won't brew, you may need to clean your machine fully, or do a full reset. The do a full reset on your Keurig mini, you will need to hold down the power button fully, then unplug the machine.

Is there a hard reset for Keurig? ›

1. Open and close the lever. The first thing to try is opening and closing the K-Cup lever. If your Keurig's brew cycle was interrupted, this will reset it so that it's ready to brew again.

What is wrong with my Keurig won't brew? ›

If your Keurig won't brew, it may need to be reset. The settings could be off, or the water reservoir could be incorrectly attached. Your brewer might also need to be descaled, a cleaning process that removes mineral buildup from the tank and tubes.

Why does my Keurig start then stop? ›

When your brewer stops brewing, one likely culprit is a tiny coffee ground clogging the "out" hole the coffee goes through. If you open up your Keurig, you'll see (or feel) a sharp needle in the top half (think where the top of the K-cup would be). That needle has a tiny hole in it.

Why does my Keurig duo keep shutting off? ›

Common Problem 2: K-Cup Brewer Shuts Off Unexpectedly Between Brews. Keurig Troubleshooting Solution: Remove the water reservoir and insert it back into place. The magnet in the reservoir can become dislodged during brewing from the vibrations in the machine.

How do you clean the needle on a Keurig duo? ›

How To Clean The Needles On Keurig K-Duo Coffee Maker - YouTube

What does it mean when all the lights on my Keurig duo are on? ›

If the brew size lights all blink simultaneously, contact Keurig® Customer Service at 1-866-901- BREW (2739). The exit needle may be clogged. Refer to the exit needle care instructions.

How do I troubleshoot my Keurig? ›

Top 10 Keurig Troubleshooting Tips and Common Keurig Coffeemaker Issues
  1. Change the Water. ...
  2. Run It Clean. ...
  3. Descale. ...
  4. Shake out Air Bubbles. ...
  5. Let It Warm Up. ...
  6. Make Sure Your Keurig Coffee Maker Is Plugged In. ...
  7. Make Sure There Is a Pod in the Chamber. ...
  8. Make Sure the Reservoir Is Sealed.
Jun 18, 2019

How long do Keurigs last? ›

Most Keurig customers say that their machines typically last for three to five years. But here are some other signs that might let you when to replace your Keurig before then: Your coffee doesn't come out piping hot.

How do you fix a coffee maker that won't brew? ›

Check your power switch by turning it on and off to make sure the machine is getting power. If that doesn't work, check your home breaker box or plug something else that you know definitely works into space where your coffee maker is. If that isn't working either, it may be a problem with your plug.

Where is the reset button on my Keurig? ›

To reset a Keurig B60 and other brewers with digital displays:
  1. Press the small and medium mug buttons simultaneously and release at the same time.
  2. Press "menu" three times immediately after releasing these buttons. ...
  3. Press "menu" once more and the display should change to say "brew 0:00."

How do I perform needle maintenance on a Keurig? ›

How to Clean a Keurig Needle:
  1. Turn off your Keurig.
  2. Fill the brewer maintenance pod with water.
  3. Open the brew head and place the tool in the cupholder.
  4. Open and close five times.
  5. Take the tool out.
  6. Run three cycles with water.
  7. Enjoy your clean brewer!
Jan 7, 2022

How do I use the needle maintenance on my Keurig without the tool? ›

Keurig Needle Maintenance - No Tool - YouTube

How do you reset a Keurig after descaling? ›

Turn off and unplug the brewer. If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir thoroughly and refill with water. Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle.

Where is the reset button on my Keurig? ›

To reset a Keurig B60 and other brewers with digital displays:
  1. Press the small and medium mug buttons simultaneously and release at the same time.
  2. Press "menu" three times immediately after releasing these buttons. ...
  3. Press "menu" once more and the display should change to say "brew 0:00."

How do I reset my Keurig duo after power outage? ›

Step 1: Turn the device off and remove the water reservoir. Step 2: Turn your Keurig upside down and give it a gentle up and down shake. Step 3: Also tap the bottom several times. Step 4: now put everything back to place.

How do I troubleshoot my Keurig? ›

Top 10 Keurig Troubleshooting Tips and Common Keurig Coffeemaker Issues
  1. Change the Water. ...
  2. Run It Clean. ...
  3. Descale. ...
  4. Shake out Air Bubbles. ...
  5. Let It Warm Up. ...
  6. Make Sure Your Keurig Coffee Maker Is Plugged In. ...
  7. Make Sure There Is a Pod in the Chamber. ...
  8. Make Sure the Reservoir Is Sealed.
Jun 18, 2019

How do I reset my Keurig descale code? ›

4. To activate descale mode, turn brewer off and press and hold the 8oz and 12oz buttons together for 3 seconds until the DESCALE light turns solid. 5. When brew button begins flashing, press the brew button to begin cleansing rinse.

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